Dhakafix Terms and Conditions — Complete Guide for Members

1General Introduction & Applicability

These Terms and Conditions ("Terms") apply to the use of the Dhakafix platform and all its services. Dhakafix (https://dhakafix.bet) an online betting and gaming platform operating under an international license.

In these terms and conditions, "we", "our", and "dhakafix" refer to the organization operating the platform. "You", "member", and "user" refer to the individual or entity using this platform.

By creating an account, browsing the platform, or using any of our services on Dhakafix, you are deemed to have accepted these Terms and Conditions in full.

2Account Registration & Eligibility

To open an account on Dhakafix, the following conditions must be met:

• You must be at least 18 years Minors are strictly prohibited from using this platform.
• Each individual may only One Account Only You may open one account only. Opening multiple accounts is strictly prohibited.
• During registration, you must provide accurate and complete information — including your name, mobile number, and any other required details.
• You must be located in a country or region where online betting is not prohibited.
• You must own a valid mobile number that can be used for OTP verification.

Dhakafix reserves the right to reject any application, particularly if there is reason to believe that the information provided is false or misleading.

3Account Verification (KYC)

Dhakafix reserves the right to verify the identity of all members as part of the KYC (Know Your Customer) process. KYC verification is mandatory in the following situations:

• Prior to your first withdrawal request
• For transactions above a specified amount
• If suspicious activity is detected
• When updating account information

For KYC verification, you may be required to submit a government-issued ID (National ID or passport) along with proof of address. Withdrawals may be placed on hold until verification is complete.

All submitted documents will be kept strictly confidential and used solely for regulatory compliance purposes.

4Deposit & Payment Policy

Dhakafix currently accepts the following payment methods:

• bKash — Minimum deposit: ৳500
• Nagad — Minimum deposit: ৳500
• Rocket — Minimum deposit: ৳500

A few important things to keep in mind when making a deposit:

• Deposits must be made from a mobile banking number registered in the account holder's name.
• Funds sent through third parties will not be accepted and will be returned.
• Deposits are typically processed instantly. Any issues are resolved within 24 hours.
• Dhakafix does not charge any additional fees on deposits. However, charges imposed by the payment provider may apply.

5Withdrawal Policy & Terms

The following rules apply to the withdrawal process:

• Minimum Withdrawal Amount: ৳500
• Withdrawals will only be made to the mobile banking number registered to the account.
• Daily and weekly withdrawal limits apply and can be viewed in your account dashboard.
• Withdrawals will not be processed until KYC verification has been completed.
• Withdrawals are typically completed within 15 minutes and no longer than 24 hours.

Dhakafix reserves the right to suspend or reject a withdrawal for legitimate reasons — such as an ongoing verification process, suspicious activity, or technical issues. In such cases, the member will be notified via email or SMS.

To withdraw bonus funds, you must first meet the associated wagering requirements. Only your cash balance can be withdrawn directly.

6Bonuses, Promotions & Wagering Requirements

Dhakafix offers a variety of bonuses and promotions. Each offer comes with its own terms, but the following general rules apply across the board:

• Welcome Bonus: Applicable to a new member's first deposit only. Available one time only.
• Wagering Requirements: Bonus funds become withdrawable only after wagering them a specified number of times. Example: If you receive a ৳1,000 bonus with a 10x wagering requirement, you must place a total of ৳10,000 in bets.
• Validity: Each bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
• One at a time: Two bonuses of the same type cannot be active simultaneously.
• Bonus Abuse: Any attempt to abuse the bonus system will result in the bonus being cancelled and the account suspended.

Dhakafix reserves the right to modify, suspend, or cancel any promotion at any time. If a bonus offer is displayed incorrectly due to a technical error, Dhakafix reserves the right to void that bonus.

7Betting Rules

The following rules must be followed when placing bets on dhakafix:

• Once a bet is confirmed, it cannot be changed or cancelled unless a special cash-out option is made available by the platform.
• A maximum bet limit is set for each event.
• In live betting, odds can change at any time, and bets may be voided due to connectivity issues.
• If an event is cancelled or left unresolved, the stake for that bet will be refunded.
• Dhakafix reserves the right to void bets in cases of clear technical errors or incorrect odds.

The decision of dhakafix's referee or umpire shall be considered final. In the event of a dispute, please contact dhakafix Customer Support and they will resolve it through the appropriate process.

8Prohibited Activities

The following activities are strictly prohibited on Dhakafix:

• Multiple Accounts: Opening or operating more than one account under the same individual.
• Bonus Abuse: Placing bets strategically with the sole intention of withdrawing bonus funds.
• Fraud: Creating an account using false information or assuming another person's identity.
• Money Laundering: Using the platform for illegal financial transactions.
• Software Abuse: Using bots, automated software, or hacking tools.
• Match Fixing: Attempting to influence the outcome of any event.
• Minor Access: Allowing anyone under the age of 18 to use the account.

9Account Closure, Suspension & Termination

Account closure by Dhakafix: In cases of rule violations, fraud, or suspicious activity, dhakafix may suspend or permanently close any account without prior notice.

Account closure by member: You may close your account at any time by contacting customer support. We recommend withdrawing all available funds before proceeding with account closure.

Inactive Accounts: Accounts that have been inactive for 12 months or more may be subject to a monthly maintenance fee.

10Responsible Betting

Dhakafix believes that betting is a form of entertainment — not a source of income. We always encourage our members to bet responsibly.

• Never bet more than you can afford to lose.
• Avoid chasing losses by placing more bets to try to win back what you've lost.
• Keep betting as entertainment, not a daily habit.
• Do not prioritize betting over your family or social responsibilities.

If you feel that you or someone you know may be struggling with a betting addiction, please visit our Responsible Gaming page for help. The Dhakafix platform offers budget limits, self-exclusion breaks, and full self-exclusion options.

11Privacy & Data Protection

The security of your personal information is of the utmost importance to us. For details on how Dhakafix collects, stores, and uses your data, please refer to our Privacy Policyfor full details.

In brief:

• Your information will never be sold to third parties.
• Your information will be used solely for service delivery, verification, and legal compliance purposes.
• All data is secured with SSL encryption.

12Terms Updates & Changes

Dhakafix reserves the right to update these Terms and Conditions at any time. For significant changes:

• A notice will be published on the platform.
• A notification may be sent to your registered email or mobile number.
• Continued use of the platform after any changes constitutes acceptance of the updated Terms.

The date of the most recent update will always be displayed at the top of this page. We recommend checking this page regularly.

13Contact & Dispute Resolution

If you have any questions or disputes regarding the terms and conditions, please contact us:

• Email: support@dhakafix.bet
• Live Chat: Log in to the platform and chat with us directly
• Time: 24 hours a day, 7 days a week

All disputes will first be addressed through amicable discussion. If a resolution cannot be reached, the matter will be escalated to the relevant licensing authority.